The wall units for living room is a hot seller of BKL Hospitality. This is a result of 1) Excellent design. A team of professionals is gathered to detail each step to craft it and to make it economical and practical; 2) Great performance. It is quality assured from the source based on strictly selected raw materials, which is also a guarantee of its long-term use with no defects. Certainly, it will be design updated and usage completed so as to meet the future market demands.

BKL Hospitality has been always deliberate about the customer experience. In recent years, we have made efforts to monitor customer experience through new technologies and social media. We have launched a multi-year initiative to improve customer experience. Customers who purchase our products have a strong intention to make repurchases thanks to our high level of customer experience we provide.

We would like to think of ourselves as providers of great customer service. To provide personalized services at BKL Hospitality, we frequently conduct customer satisfaction surveys. In our surveys, after asking customers how satisfied they are, we provide a form where they can type out a response. For example, we ask: 'What could we have done differently to improve your experience?' By being upfront about what we're asking, customers provide us with some insightful responses.